Job Details

Front Desk Supervisor

Confidential Company

  • Al Ain
  • Not Disclosed

Description

We are seeking a professional and customer-focused Front Desk Supervisor to manage guest check-ins, check-outs, and overall guest service at the front desk of our hotel. As a Front Desk Supervisor, you will oversee the daily operations of the front desk team, ensuring exceptional service delivery, and addressing guest inquiries and concerns. You will also assist with administrative duties, such as reservations and room assignments, and help maintain smooth hotel operations.

Job Responsibilities

  • Supervise and train front desk staff to ensure high levels of service and professionalism.
  • Handle guest check-ins and check-outs, ensuring a smooth and positive experience.
  • Resolve guest complaints and issues promptly and effectively.
  • Oversee room assignments, reservations, and maintain accurate guest records.
  • Assist in managing the hotel’s booking system and perform administrative tasks.
    •

    Education

    Previous experience in front desk or customer service roles in a hotel setting.
    Job Information
    • Location
      Al Ain
    • Years of Experience
      3-7
    • Category
      Hotel
    • Salary
      Not Disclosed